Terms of Service
Please read these terms and conditions carefully before using our website or purchasing our products.
Quick Overview
Clear Terms
Easy to understand conditions
Your Protection
30-day money-back guarantee
Fair & Legal
Compliant with international law
Acceptance of Terms
Agreement to Terms
By accessing and using the Blutine website and purchasing our LED jellyfish lights, you accept and agree to be bound by the terms and provision of this agreement.
Modifications
Blutine reserves the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.
Continued Use
Your continued use of our website and services after any changes constitutes acceptance of the new terms.
Products and Services
Product Descriptions
We strive to provide accurate descriptions and images of our LED jellyfish lights. However, we do not warrant that product descriptions are accurate, complete, or error-free.
Availability
All products are subject to availability. We reserve the right to discontinue any product at any time without notice.
Pricing
Prices are subject to change without notice. The price charged will be the price in effect at the time of order placement.
Ordering and Payment
Order Acceptance
Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason.
Payment Terms
Payment must be received in full before products are shipped. We accept major credit cards and other payment methods as displayed on our website.
Pricing Errors
In the event of a pricing error, we reserve the right to cancel orders and refund any payments made, even if the order has been confirmed.
Shipping and Delivery
Shipping Policy
We offer free worldwide shipping on all orders. Delivery times vary by location and are estimates only.
Risk of Loss
Risk of loss and title for products pass to you upon delivery to the shipping carrier.
Delivery Issues
We are not responsible for delays, damages, or losses caused by shipping carriers. Please contact the carrier directly for shipping-related issues.
Returns and Refunds
Return Policy
We offer a 30-day money-back guarantee. Products must be returned in original condition with all packaging and accessories.
Return Process
To initiate a return, contact our customer service team. Return shipping costs are the responsibility of the customer unless the product is defective.
Refund Processing
Refunds will be processed within 5-10 business days after we receive and inspect the returned product.
Product Warranty
Limited Warranty
Our LED jellyfish lights come with a 2-year limited warranty against manufacturing defects under normal use conditions.
Warranty Coverage
The warranty covers defects in materials and workmanship. It does not cover damage from misuse, accidents, or normal wear and tear.
Warranty Claims
To make a warranty claim, contact our support team with proof of purchase and description of the issue.
Intellectual Property
Trademarks
Blutine and our logo are trademarks of our company. You may not use our trademarks without our prior written consent.
Website Content
All content on our website, including text, images, and designs, is protected by copyright and other intellectual property laws.
User Content
By submitting reviews or other content, you grant us a non-exclusive license to use, modify, and display such content.
Limitation of Liability
Disclaimer
Our products are provided 'as is' without any warranties, express or implied, including but not limited to merchantability or fitness for a particular purpose.
Liability Limits
Our total liability for any claim shall not exceed the amount you paid for the product that is the subject of the claim.
Consequential Damages
We shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products.
Questions About These Terms?
If you have any questions about these Terms of Service or need clarification on any provision, please don't hesitate to contact us.
Email: legal@blutine.com
Customer Service: support@blutine.com
Response Time: Within 48 hours
Terms Updates
We may update these Terms of Service from time to time. We'll notify you of any significant changes via email or website notification.
Governing Law
These terms are governed by and construed in accordance with applicable international commerce laws and regulations.